Customer traffic
Customer traffic reports are used for creating reports and schedulers (for sending regular reports to the user) about all traffic that is related to some Customer.
Following information is provided in this Customer traffic report: Calls Count, Success Call Count, Short Calls Count, Calls Duration, ASR (answer-seizure ratio), ACD (average call duration), Origination Cost, Termination Cost, Profit, First Call At (date and time of first CDR), Last Call At (date and time of the last CDR). Calls can be grouped by Vendors and/or Destinations.
Customer Traffic's attributes:
- Id
- Unique Customer Traffic's id.
- Date start
- Date and time of the beginning of reporting period for this Customer traffic report.
- Date end
- Date and time of the ending of reporting period for this Customer traffic report.
- Customer
Customer <contractorsthat is related to the calls that will be used for selecting CDRs for this Customer traffic report.- Send to
- Contact for sending this Customer traffic report.