Accounts

Accounts are used for describing separate billing account of some Contractor. Contractor could have more than one Account.

It is necessary to configure Contractor before creating Account. Initial balance for newly created account is always zero. Balance can be changed as result of calls billing or new Payments.

For each call: account balance will be decreased on call cost if it uses account for origination (customer) and increased if it uses account for termination (vendor).

Properties

Id

Auto-generated unique account id.

UUID

Auto-generated unique account UUID. UUID used as identifier for Customer API

EXTERNAL

external_id account attribute value. external_id stores ID from external system when data provisioned via Admin API

Name

Unique account name.

Contractor

Contractor that is related to this Account.

Balance

Current account balance.

Min balance

If account balance become less than this limit, then traffic for this account will be blocked.

Max balance

If account balance become greater than this limit, then routes, which are belongs to this account, will not be used for calls termination.

VAT

Account VAT value. Affects calculation of customer_price in CDR.

Destination rate limit

Maximum per-minute price allowed

Max call duration

Maximum calls duration originated by account or terminated to account in seconds

Origination capacity

Maximum capacity which can be originated for this account. If incoming calls number exceed origination capacity, then traffic will be blocked.

Termination capacity

Maximum capacity which can be terminated for this account. If outgoing calls number exceed origination capacity, then routes, which are belongs to this account, will not be used for new calls.

Total capacity

Shared capacity either for incoming or outgoing calls, i.e. summarized traffic in both directions (but not in particular one) is limited by this number (see the picture below).

Invoice period

Automatic invoices generation period.

Invoice template

Template for generation of PDF invoice documents. Templates can be configured at Billing->Invoice templates

Send invoices to

List of Contacts where to send invoices

Invoice Ref template

Invoice reference generation template. Use $id as unique value per account.

Timezone

Timezone which will be used for invoices generation for this account.

Balance notification settings

Balance low threshold

If account balance become less than this limit, notification will be send by email.

Balance high threshold

If account balance become greater than this limit, notification will be send by email.

Send balance notifications to

List of Contacts where to send balance notification emails

Quick Filters

Account page (Billing->Accounts menu) provides few quick filters:

Vendors Accounts

Displays only accounts linked to contractors with flag Vendor enabled

Customers Accounts

Displays only accounts linked to contractors with flag Customer enabled

Insufficient Balance

Displays accounts where balance<min_balance OR balance>max_balance

Low Balance Threshold

Displays accounts where low threshold configured in Balance notification settings and balance<low_threshold

High Balance Threshold

Displays accounts where high threshold configured in Balance notification settings and balance>high_threshold